Frequently asked questions
Common questions about FitGrid and how it works.
It’s an all-in-one gym management platform. You get member management, class scheduling, payments, and reports in one place—no spreadsheets or separate tools.
You get 30 days free when you sign up. No credit card required. After the trial, subscription is Rs 5,000/month per gym. You can pay by cash or bank transfer.
Gym and studio owners, admins, coaches, and staff. When you register, you create your gym and get an admin account. You can then add more admins and coaches. Members are added by your team and can view their enrollments and bookings.
You get a grace period after your subscription date. We’ll send reminders before and during the grace period. If payment isn’t received by the end of the grace period, the gym is locked until payment is recorded. Once you pay (cash or bank transfer), access is restored immediately.
Yes. The app works in your browser on desktop, tablet, and phone. No separate app install is required.
Yes. The standard price is per gym per month. Custom or discounted pricing for your gym can be arranged—contact us after signup or reach out to the platform owner.
Still have questions? See pricing or start your free trial.